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Vi brukar hantera beställningar samma dag som de kommer in och sedan lämna över dem till våra transportpartners, såsom PostNord, Best Transport och Shiplink. Leveranstiden varierar vanligtvis mellan 2 till 5 vardagar, helgdagar ej inkluderade.
Fråga 1: Vad händer efter att jag har gjort en beställning?
Efter att en beställning har genomförts, skickas en orderbekräftelse via e-post. När vi har överlämnat beställningen till våra leveranspartners, får du en avisering för att enkelt följa upp din order.
Fråga 2: Hur lång tid tar det innan jag får mina varor efter att jag har gjort en beställning?
Vi brukar hantera beställningar samma dag som de kommer in och sedan lämna över dem till våra transportpartners, såsom PostNord, Best Transport och Shiplink. Leveranstiden varierar vanligtvis mellan 2 till 5 vardagar, helgdagar ej inkluderade.
Fråga 3: Vad är er process om en vara ankommer skadad till mig som kund?
Under transporten kan ibland skador uppstå. Som kund, vänligen ta en bild på den skadade varan och kontakta vår kundtjänst. Vi genomför en återbetalning för den skadade varan direkt till det konto som användes för betalningen.
Fråga 5: På vilka språk kan jag prata med kundtjänsten?
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Engelska
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Arabiska
Kurdiska
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